An easy way to begin

Tips & Help

Here are the key steps for collecting someone’s life story with FamilyStories or telling your own.

Which perspective fits you?

For anyone preserving precious memories

Collecting life stories

You take the first step and help someone preserve their memories for your family.

Step 1: Whose story would you like to preserve?

Bring it up at a quiet moment and give the person time. A personal invitation usually feels easier than a long explanation.

Briefly explain what to expect: FamilyStories guides them through their life with questions tailored to them. They can record their memories by speaking or writing and decide what they want to share.

Step 2: Create the story

The short introductory questions help FamilyStories tailor the questions to this person and their life. Answer as honestly as you can. There are no right or wrong answers.

Step 3: Make the questions personal

No set of questions can capture every life. Add, edit, or remove questions so they truly fit the person.

To add or edit your own question:

  1. Open the story
  2. Tap the three dots in the top right
  3. “Adjust questions”
  4. Open an area and chapter
  5. “Add question” or “Edit text”
  6. “Save”

Ideas for your own questions

  • A family recipe that should never be forgotten
  • Their first day in a new place they called home
  • A special tradition or family celebration
  • A project close to their heart, a club, or a beloved pet

Don’t worry if you chose something by mistake or left something out of the questionnaire when you created the story. You can change the introductory answers at any time. The questions will then be tailored to the person again.

To change the introductory answers:

  1. Open the story
  2. Tap the three dots in the top right
  3. “Adjust questions”
  4. “Edit questionnaire”
  5. Change the answers
  6. “Save”

Step 4: Make it personal with photos

Start by adding your own profile photo. It helps other people in your family circle recognize you more easily.

To add your profile photo:

  1. Open “Settings”
  2. Tap your photo at the top
  3. Choose and position a photo
  4. “Save photo”

There are two ways to choose an image for the story. Upload a photo of your own, or link the story to the person telling it in your family circle. When you do, their profile photo is used for the story automatically.

Two ways

  • Option 1
    Upload your own image

    Choose a photo that suits this life story and position it for the home screen.

    1. Home
    2. Under “Stories”, tap the round image
    3. “Upload”
    4. Choose and position the image
    5. “Save photo”
  • Option 2
    Link someone from your family circle

    Choose the person telling the story. Their profile photo will then be used for the story automatically.

    1. Home
    2. Under “Stories”, tap the round image
    3. “Link”
    4. Choose a family member

Step 5: Collect answers

There are three ways to collect answers. Together, choose whichever feels easiest for the person telling their story.

Three ways

  • Option 1
    Together in your app

    Open the story while you are together and capture the answer as text or a voice recording in your app.

    1. Home
    2. Open the story
    3. “Continue your story”
    4. “Text” or “Voice”
  • Option 2
    App invitation after launch

    After the App Store launch, the person downloads the app, joins your family circle with the invitation code, and continues their story there.

    1. Home
    2. Tap the plus sign next to your family circle
    3. Choose “Code”
    4. “Share code”
  • Option 3
    Personal invitation link

    No app or sign-in needed. The personal link opens the questions directly on a phone or computer.

    1. Home
    2. Tap the plus sign next to your family circle
    3. Choose “Link”
    4. Choose a story
    5. “Share link”

Step 6: See progress and share memories

On the home screen and in each story, you can see how many questions have been answered. “Continue your story” takes you straight to the next unanswered question.

You can also share individual memories. Open an answered question and tap the share icon in the top right. It’s a lovely way to share one special moment with your family.

  1. Open an answered question
  2. Tap the share icon in the top right
  3. If prompted, choose “Text” or “Voice recording”
  4. “Share this memory”
  5. Choose the person or app you want

Good to know

Helpful ideas along the way

A life story can grow slowly. These small habits make storytelling easier and help you find and preserve special memories.

  • Give it time and encouragement

    A life story takes time. Talk about it regularly, share how the story is growing, and tell them what moved you about a memory. Genuine praise gives someone the confidence to keep going.

  • Let them speak their answers

    Tell the person they can simply speak their answers. In the app, their spoken words are automatically turned into text. You can turn recordings made through the invitation link into text later in your app.

  • Create a family tree

    Create a family tree and add the people in your family. It gives memories more context and makes your family history even more personal.

  • Find favorite answers easily

    Mark special questions with the star. This makes their answers easy to find, even when you have collected many memories, so you can return to them at any time.

  • Every answer matters

    Remind the person that an answer does not need to be long or perfectly written. One sentence, a voice recording, or a small moment from the past can be just as meaningful. It all matters.

  • Create something lasting

    When the story is complete, you can save it as a PDF and use it as the basis for a printed family book. Many individual answers become something your family can keep close for years to come.

For anyone telling their own story

Telling your life story

Whether you started the story yourself or were invited, choose the questions that feel right and tell your story in your own way.

Step 1: Explore the questions first

Take your time looking through the chapters and questions. Is an important part of your life missing?

You can adjust the questions in the app at any time, no matter who created the story.

Step 2: Write or speak

Open a question and choose “Text” or “Voice”. In the app, your spoken words are automatically turned into text.

If you are using an invitation link in your browser, the recording can be turned into text later in the app.

Step 3: You decide

You decide which questions you want to answer and what you would rather keep to yourself. If a question does not fit your life, you can skip it.

Step 4: Continue whenever you like

Simply open the app or the same invitation link again when you are ready. You can then carry on telling your story.

Good to know

Helpful ideas for telling your story

Your life story can grow at your own pace. These gentle prompts can help memories surface and make it easier to return to your story.

  • You don’t have to tell it all at once

    One memory today is enough. Take a break and return to your life story whenever it feels right.

  • Your answer can be short or detailed

    One sentence can be just as meaningful as a long story. Every answer becomes part of your life story.

  • Help memories come back

    Think of a familiar place, a particular smell, or the people who were there. One small detail often leads to another memory.

  • If you need a little inspiration

    Some memories come more easily when you give them a little space. These are only suggestions. Try whatever feels right for you.

    • Play soft background music that helps you relax.
    • Look through old photos and take your time with them.
    • Jot down a few thoughts or keywords before answering a question.
  • Tell it in your own words

    You don’t need perfect sentences. Simply speak or write naturally. There is no right or wrong way.

Still have a question?

We’re always happy to help.

Get help